Refund policy

Return & Refund Policy

At Something For Sam, we want you to love what you've ordered. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 30 days of delivery for all products, including print-on-demand items (posters, prints, t-shirts, and tote bags) and leather goods (bags and wallets).

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Start a Return

To initiate a return, please contact us at kylie@somethingforsam.com.au with your order number and reason for return. We'll respond within 2 business days with return instructions.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

Refunds

Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Faulty or Damaged Items

If your item arrives faulty, damaged, or incorrect, please contact us within 7 days of delivery with a photo of the issue. We'll arrange a replacement or full refund at no cost to you, including return shipping where required.

Contact Us

Email: kylie@somethingforsam.com.au Website: somethingforsam.com.au